1. General Provisions & Definitions
These Terms & Conditions ("Terms") form a legally binding agreement between the ctk33 platform ("Platform", "Site" or "Service") and its users ("you", "member" or "user"). ctk33 is an online gaming platform that provides cricket betting, casino games, slots, and other entertainment services for users in Bangladesh.
Key terms used in these Terms are defined as follows:
- "Platform" — The ctk33 website and all its sub-pages, applications, and related services.
- "Account" — A member's personal registered user profile.
- "Balance" — The total amount of funds held in your account (real money or bonus).
- "Bonus" — Additional funds granted by ctk33 for promotional purposes, subject to specific wagering conditions.
- "Wagering Requirement" — The obligation to complete a specified amount of bets before bonus funds can be withdrawn.
- "Fair Play" — ctk33's policies to ensure neutral and fair gaming.
These Terms are written in Bengali and apply to users in Bangladesh. If you have any questions about the Terms, please contact the ctk33 support team.
2. Account Registration & Eligibility
The following eligibility requirements must be met to open an account on the ctk33 platform:
2.1 Age Requirement
Only individuals aged 21 or above may open an account and use the services on ctk33. Registration by minors is strictly prohibited. ctk33 reserves the right to verify age at any time and may request the necessary identification documents.
2.2 Single Account
Each individual may operate only one account. Creating multiple accounts by the same person, or operating an account on behalf of a third party, is strictly prohibited. Violating this rule will result in the immediate cancellation of all accounts and may lead to forfeiture of balances.
2.3 Accuracy of Registration Information
All information provided at the time of account registration must be true, accurate, and complete. ctk33 reserves the right to immediately suspend or cancel an account if false or incorrect information is provided. It is your responsibility to promptly notify the support team of any changes to your personal information.
3. Account Security & Responsibility
You are fully responsible for the security of your ctk33 account. Follow the guidelines below to keep your account secure:
- Keep your password strong and change it regularly.
- Never share your login credentials with any third party.
- If you notice any suspicious activity, notify the support team immediately.
- Always log out after using a public or shared device.
- Do not accept any offers from phishing websites or unauthorized channels.
You are fully responsible for all activities carried out through your account until you notify ctk33 of any account compromise.
4. Deposit & Withdrawal Policy
ctk33 processes transactions through Bangladesh's major mobile banking and financial services.
4.1 Accepted Payment Methods
The following payment methods are currently accepted on ctk33: bKash, Nagad, Rocket, and bank transfer (including BRAC Bank, Dutch-Bangla Bank, and other major commercial banks). ctk33 reserves the right to change or add payment methods at any time.
4.2 Minimum Limits
The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳500 — the same limits apply for each payment method.
4.3 Withdrawal Processing Time
Approved withdrawal requests are generally processed within 1 hour. However, additional time may be required if identity verification or a security review is needed.
4.4 Transactions from Your Own Account
All deposits and withdrawals must be made through a payment account registered in your own name. Using a third party's account is strictly prohibited and may result in account cancellation.
5. Bonuses & Promotional Offers
ctk33 offers various bonuses and promotional offers for new and existing members. Please read the following terms carefully before claiming and using any bonus.
5.1 Welcome Bonus
A 200% bonus is offered on the first deposit at ctk33, up to a maximum of ৳5,000. For example: depositing ৳1,000 gives a ৳2,000 bonus for a total balance of ৳3,000. Or depositing ৳6,000 gives the maximum ৳5,000 bonus for a total balance of ৳11,000.
5.2 Wagering Requirement
To withdraw bonus funds, you must complete bets totalling 25 times the bonus amount. Wagering is calculated on the bonus amount only, not on the deposit. For example: ৳2,000 bonus × 25 = ৳50,000 worth of bets must be completed before winnings from the bonus can be withdrawn.
5.3 Bonus Usage Terms
- Bonus funds may only be used on games approved by ctk33.
- If wagering is not completed within the specified time limit, the bonus will be cancelled.
- Multiple bonus offers cannot be used at the same time unless stated otherwise.
- ctk33 reserves the right to cancel a bonus if abuse of offers or fraudulent activity is detected.
6. Gaming Rules
The following general rules must be followed when playing games on the ctk33 platform:
6.1 Fair Play Policy
ctk33 is committed to ensuring fair and impartial outcomes in all games. Our platform uses Random Number Generator (RNG) technology, which keeps game results entirely unpredictable. Any attempt to influence game outcomes through software or hardware is strictly prohibited.
6.2 Technical Errors
If a game result is undetermined or incorrectly displayed due to a technical error, ctk33 reserves the right to void the relevant bet and refund the wagered amount. Purported winnings resulting from technical errors will always be considered null and void.
6.3 Sports Betting
Information displayed in the sports betting section is for general entertainment purposes. ctk33 offers betting on various sports including cricket, football, and kabaddi. The specific rules for each event will apply, and in cases of dispute, ctk33's decision will be final.
7. Prohibited Activities
The following activities are strictly prohibited on the ctk33 platform. Violating these prohibitions may result in immediate permanent account cancellation and forfeiture of all balances:
- Attempting to obtain bonuses fraudulently or exploiting loopholes in bonus rules.
- Using automated software, bots, or scripts to play games or place bets.
- Attempting to access another member's account or steal their information.
- Using the platform for money laundering or concealing the source of illegal funds.
- Harassing, intimidating, or behaving offensively toward other members.
- Participating in any illegal activity related to ctk33 or through the use of its services.
- Operating multiple accounts by the same individual.
8. Responsible Gaming
ctk33 is committed to responsible gaming. We place the highest priority on the wellbeing of our members.
8.1 Setting Limits
You can set daily, weekly, or monthly limits on deposits, bets, and losses for your account. Contact the ctk33 support team to set or change these limits.
8.2 Self-Exclusion
If you feel that gaming is having a negative impact on your life, you may voluntarily request to have your account closed for a set period or permanently. The ctk33 support team will assist you through this process.
For more information, visit our Responsible Gaming page.
9. Privacy & Data Protection
ctk33 takes the protection of your personal information very seriously. Our platform uses SSL encryption technology to keep all data secure.
Full details on the collection, use, and storage of your personal information can be found on our Privacy Policy page. By using the platform, you agree to our privacy policy.
ctk33 may share information with authorities when required by law or for the purposes of an investigation. Your information will not otherwise be sold or shared with third parties.
10. Intellectual Property Rights
All content on the ctk33 platform — including logos, trademarks, designs, text, graphics, software, and other elements — is the exclusive intellectual property of ctk33. Under these Terms, you are granted a limited, non-transferable right to use the platform for personal purposes.
Copying, modifying, distributing, or commercially using any part of the platform without ctk33's prior written permission is strictly prohibited.
11. Limitation of Liability
ctk33 bears no responsibility for the following:
- Games being interrupted due to internet disconnection or technical issues.
- Delays or problems caused by third-party service providers (payment gateways, game providers).
- Losses resulting from unauthorized third-party access, provided ctk33 has taken reasonable security measures.
- Any loss caused by user error or negligence.
- Any indirect or consequential loss beyond the limits permitted by applicable law.
ctk33's maximum liability in any case will not exceed the amount deposited in the relevant transaction.
12. Service Suspension & Termination
ctk33 reserves the right to temporarily suspend or permanently cancel any member's account in the following circumstances:
- Violation of any clause of these Terms.
- Evidence of fraudulent, suspicious, or illegal activity.
- Failure to verify true identity or providing false information.
- Evidence found that the account holder is a minor.
- At the direction of law enforcement authorities.
In the event of account cancellation, any valid balance will be returned; however, bonus-related balance may be forfeited.
A member may also request to close their own account at any time by notifying the ctk33 support team.
13. Dispute Resolution
Any dispute between ctk33 and a member will be addressed through the following process:
13.1 Direct Contact
As the first step, the member must contact the ctk33 support team directly. Complaints can be submitted via live chat or email. ctk33 will respond to each complaint within a reasonable time and attempt to reach a resolution.
13.2 Final Decision
ctk33's decision on game outcomes, bet validity, or technical matters will be considered final, unless there is clear evidence that the decision was incorrect.
14. Changes to Terms and Conditions
ctk33 reserves the right to change, revise, or update these terms and conditions at any time. Members will be properly notified of any significant changes.
Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions. The most recently updated terms and conditions will always be available on this page. It is recommended that you check this page regularly.
15. Contact and Support
For any questions or complaints regarding these terms and conditions or ctk33's services, please contact us:
- Live Chat: Active 24/7 — instant support available in Bengali and English.
- Email: [email protected]
The ctk33 support team is always ready to answer all your questions in Bengali.